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Gift Certificate Management |
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On your shop/owner Inventory page you can create Gift Certificates by clicking on the Add Gift Certificate button. Once someone has purchased a gift certificate, you will see the following:
Now, you see there are 8 columns, the first is the check box you will need to check in order to either a.) Delete the item or b.) change the active status. The internal Certificate id is in column 2, and it is simply sequencial. The Certificate Code in in the third column. The holder of the code would enter this on the checkout page. Click here to see. The fourth column simply shows which order the Gift Certificate came from. (Click here to see information on the Pending Orders screen.) The Certificate Name is simply the name you gave the item when setting up in inventory. If you have multiple types or values for the certificates, this will be helpful. The sixth column 'Amount' shows you how much the certificate is originally for; in the example above you see the amount is in RED. This is because the credit card of the customer has not been charged. If you utilize one of the Real Time Credit Card Gateways, this will automatically be GREEN, signifying the customer's card has been charged. If you utilize the Secure-Checkout and manually process the card, you will need to activate the Gift Certificate in order for it to be used; this will help eliminate fraud. The seventh column shows the balance remaining on the certificate, in case it is only the Gift Certificate recepient uses it once in an amount less than the total. the eight column relates to the sixth column in that if the amount is RED in column six, the active status will default to 'No' and must be updated before it will be usable. To activate, simple choose 'Yes' from the drop down, check the box in column one and click the 'Update Checked' box. |
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